Ryobi Technologies, Inc., manufactures affordable power tools and outdoor equipment for homeowners who do their own repairs and landscaping, people who work with wood as a hobby, and contractors who are mindful of their budget. Their tools offer professional features at affordable prices. Ryobi sells exclusively through The Home Depot; so not only do customers get the 30-day Satisfaction Guarantee and 2-year limited warranty, but they also have the knowledgeable, friendly Home Depot staff to offer advice for selecting tools and completing projects. They will be happy to help you with any questions about Ryobi’s electric chainsaw.
Ryobi offers many outdoor tools for landscaping and property cleaning projects. The only chainsaw that Ryobi manufactures is the electric chainsaw that they have named “The Big Cut.” This electric chainsaw has a reliable electric starter to get the 13-amp, 3 horsepower motor started. The bar and chain are 18 inches long and have a unique safety tip on the end to reduce the chance of kickback by accidentally starting a cut with the end of the bar. It has an automatic oiling system to lubricate the bar and chain. To help you keep the system running smoothly, it has the Quick View-a system to let you see the oil level. To adjust the chain’s tension, a combination wrench is included in the EZ Twist and Tighten tensioning system. For increased safety in handling, it has a no-slip power cord hook to keep the power cord out of the way as you work. A carrying case is also included in the package.
Ordering parts for the Ryobi electric chainsaw is easy. Their Master Parts Distributor has a Ryobi customer service number (1-800-525-2579). If you call this number and press prompt number one, you will be connected to your appropriate parts distributor. Dixie Sales Company handles calls east of the Mississippi River, while Billiou’s Inc. deals with calls west of the Mississippi River. Dixie Sales Canada distributes parts for Canadian customers.
Ryobi also has service centers if you need to have warranty repairs done on your electric chainsaw. They also can perform repairs not covered under the warranty. The website has a locater feature to help you find the closest authorized service center in your area. The service centers do not necessarily sell parts or other Ryobi products.
Ryobi also includes a customer support web page that offers self-help for you concerning the electric chainsaw or any other Ryobi product. This page also has product information and technical support if you cannot find what you need.
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